While helping this member with his transaction, I discovered he had just bought a new car and I asked him why it wasn’t financed with us. We discussed his financing at another Credit Union and I figured out we could save him some money and make having the loan more convenient.
When I asked if he was ready to submit an application, he said he was told he had to wait 6 months to refinance. I explained that wasn’t the case, and he could refinance his auto loan any time. He was excited he didn’t have to wait any longer, because he had to drive several miles each month to make his payment because the phone payment option at the other credit union was a hassle. With his new Qualstar loan, we were able to lower his rate to 6.24%, and also give him FREE GAP coverage. His monthly payments went from $601.00 down to $561.00 saving him $40.00 a month. $3360.00 over the life of the loan. He is also thrilled he will be able to make his monthly payments using our Mobile Banking app and skip the long drive.