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Our Philosophy
To be the most-trusted financial partner for hard-working people and improve our members' financial lives.
Jennifer turns a simple request into SAVINGS for this member!
I answered a call from a member who was just calling in to get auto rate quotes. While I was finding the info. she needed, she told me she was debating on using Qualstar for an auto loan instead of the pre-approval she received from her other bank. After going over our rates and discovering we could beat the other rate, she also mentioned she has an RV loan with an 11% rate. I told her we could also likely give her a lower rate on her RV, in addition to doing the pre-approval for her auto loan, since we can use the same application to do both.
Read Jennifer's Story
This member’s fresh start gets a boost, thanks to Ashley!
I called this member to finish up his Visa Gold Credit Card application and I noticed he had an auto loan with some type of Credit Concept place, so I knew we could beat the interest-rate. He didn’t know the rate, but he did know it was astronomically high – I did the calculation and it was almost 20%! This member’s story is unique because he was recently incarcerated and had to get a vehicle to start working as soon as possible.
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Sarah didn’t want these members to miss out on the benefits of membership!
A former Union member who was originally receiving Vacation Funds came in to the branch with his wife to close his account. It had been a while since he used the account since he is now retired, and when I asked why they wanted to close it, they explained it wasn’t needed anymore because he is no longer receiving deposits from his union. I reminded them we are a full service financial institution...
Read Sarah's StoryConvenient Access to Your Accounts & Loans – Anytime, Anywhere!
Get out of line and save time! Mobile and Home Banking give you a faster, easier, and safe way to deposit checks, make your loan payment, and manage your accounts—even those at other financial institutions—in one place.
About Us
We recognize the realities of life and money, and appreciate what it means to work and save to give your family the kind of life you’d like them to have. We relate to our members not simply in terms of what they need, but in recognition of who they are – honest and hard-working.
At the heart of Qualstar is nothing less than being true to the ideas of what a credit union should be about – finding ways to improve members’ lives. Whether it’s simply knowing our members’ names when they walk through our doors, showing them how they can save money on their loan payments, or helping them rebuild their credit – they should always know that their best interest is our best interest.
Simply put…we’re not here to make money, but to help our members make better use of theirs. We work hard to live up to that every day.