Reports of Fraudsters Impersonating Qualstar’s Fraud Department
We are hearing from members who have been contacted by fraudsters impersonating our fraud department. As a reminder, Qualstar will never contact you directly and ask for account or personal information such as a PIN, one-time verification code, password, or card number (aside from requests you have previously initiated.)
Don’t trust caller ID: If you're unsure whether a call is legitimate, hang up and initiate a call yourself or send us a secure message from within Online Services.
Review our fraud protection tips to prevent unauthorized access to your accounts.
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