There's no place like the Pacific Northwest!

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Non-member last week…LOYAL member today, all thanks to Erin!

A non-member stopped by the Everett branch on a Friday to open an account – we didn’t have an appointment available at that time, but I stepped outside to see how I could help and we scheduled an appointment for the following week. To get the process started before then, I suggested she go to our website to apply for membership over the weekend…

Gerry spent an entire year helping this member SAVE MONEY!

Back in December 2019, I contacted this member because I knew we could help make his money work harder for him. There had been a sizable balance in his checking for quite some time, and I told him we had a fantastic rate on our Premier Money Market. I wanted him to know he could earn more on his balance, and all it would take is a simple shift of funds within his account. What I didn’t realize then, is he would very quickly become an extremely loyal member…

Rachelle went the extra mile to help create this member’s smile!

This member has been waiting over 5 years to get his dental work done but never really could afford it, so he decided to call and see if he could get a personal loan. After we approved his request we sent his loan documents electronically that same day, and he called after 5pm because the loan had not funded due to the documents not being received back. He was really stressing out – he’s been waiting years for this day to finally come, and had an appointment first thing in the morning that he may have cancel if he doesn’t have the money to pay for his dental work. I told him I would reach out to the loan processor first thing in the morning to make sure it gets funded, but he said he wouldn’t be able to sleep without knowing for sure it will be in his account before the appointment. By now my shift had ended, but I wanted to see if there was any way we could help this member get a restful sleep. I called Loan Processing (it was almost 6pm at this point) and we were able to fund the loan right away. When I called to let him know, he was so happy and said to me, “You have no idea how much this means to me. I can finally calm down and go to my appointment in the morning without worrying!”

    Now Accepting Applications for 2021 Edward G. Streuli Scholarship!

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    We are now accepting scholarship applications for high school seniors or other adults who are continuing their education at a 4-year university, community college, or other trade school during the 2021/2022 school year.

    For more details or to submit your application go to our Scholarship page.

    Don’t Fall Victim to Fraud!

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    With everything going on these days, the last thing you need is to become a victim of phishing, identity theft, fraudulent transactions, or just plain, old theft of your hard-earned money. You are the first line of defense when it comes to keeping your money and personal information safe, so make sure you know what to do (and what NOT to do) in order to prevent it from happening to you.

    For helpful information and resources, please visit our Fraud Tips.