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Randi makes sure this union member is set-up for benefits and savings!

The other day I helped a member who had been with the union for a while, but hadn’t been to the branch to access his account, and wanted to get more information about his Vacation Fund at Qualstar. We hadn’t yet received all of the information to fully complete his membership, so I told him about the benefits of being a member at Qualstar; such as, access to our Online Services with Mobile Check Deposit, a full selection of financial services, and so much more!

Teresa delivers a lower rate, savings of $650/month, AND some extra CASH!

When this member called to apply for an auto refinance to move his high rate auto loan to a lower rate Qualstar loan, I knew I could help him save some of his hard-earned money. I asked his current rate and if he had an idea of his credit score, and after he provided that information I told him we can definitely get him out of that horrible high rate loan. After taking the loan application and running some initial numbers, I asked about his other auto loan that might also be in need of a lower rate and/or payment since he had a good amount of equity in his vehicle.

Tyler turns a simple transaction into SAVINGS…

I assisted a member who came in simply to deposit his check with cash back, and while processing his request I asked where his vehicle was financed to see if we could save him some money. He said it was, “some bank in California” and wasn’t sure on the rate, but he knew it was high. I asked if he wanted to see if we could get him a better rate – he said his credit wasn’t good, and he didn’t have time to do an application right then, but he was interested in lower payments.

    Don’t Fall Victim to Fraud!


    With everything going on these days, the last thing you need is to become a victim of phishing, identity theft, fraudulent transactions, or just plain, old theft of your hard-earned money. You are the first line of defense when it comes to keeping your money and personal information safe, so make sure you know what to do (and what NOT to do) in order to prevent it from happening to you.

    For helpful information and resources, please visit our Fraud Tips.

    Use BalanceTrack for a Chance to Win $500!

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    “Back on Track” is the latest BalanceTrack contest from our partner in financial education, BALANCE. With “Back on Track,” BalanceTrack users can win $500 and/or one of three $100 gift cards!

    Visit our Financial Education page for more information.