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Our Philosophy
To be the most-trusted financial partner for hard-working people and improve our members' financial lives.
One step closer to the goal of owning a home, thanks to Alejandra!
I reached out to this member to discuss our mortgage loans and learn more about his goal of purchasing a home. He said building his credit was something he had been struggling with, so I told him about our Credit Score Tool in Online Services and walked him through how to set up a credit goal. Since he wanted to take advantage of our zero-down program, which requires a minimum 700 credit score, we focused on the steps to work toward that goal...
Read Alejandra's Story
Thanks to Jesphin, this member is set-up to SAVE $19,000!
This member came into the branch, to request a limit increase on his Visa credit card and do a balance transfer to pay off his higher-interest cards. While assisting him, I noticed he also had a Home Equity loan so I asked about his current rate – he said it was 7.00%. Based on his excellent credit score, I explained we might be able to offer him a lower rate...
Read Jesphin's Story
A Union Member Gets a FULL UPGRADE from Kimber!
I received a call from our member, who needed assistance with an external transfer from his Union Checking. I explained the benefits of upgrading to a Simply Checking and told him an upgrade gives him access to Zelle at no cost. He was very interested and agreed to the upgrade – he had never heard of Zelle and was happy it could move money so quickly between his accounts. He also said he was working on his credit, so I told him about our financial education tools, like the Credit Score Tool to help him better understand and manage his credit. Even with a lower credit score, I saw he might qualify for a Visa Credit Card, so I explained the benefits of that option. Our lending team could prequalify him with no affect to his credit score...
Read Kimber’s StoryConvenient Access to Your Accounts & Loans – Anytime, Anywhere!
Get out of line and save time! Mobile and Home Banking give you a faster, easier, and safe way to deposit checks, make your loan payment, and manage your accounts—even those at other financial institutions—in one place.
About Us
We recognize the realities of life and money, and appreciate what it means to work and save to give your family the kind of life you’d like them to have. We relate to our members not simply in terms of what they need, but in recognition of who they are – honest and hard-working.
At the heart of Qualstar is nothing less than being true to the ideas of what a credit union should be about – finding ways to improve members’ lives. Whether it’s simply knowing our members’ names when they walk through our doors, showing them how they can save money on their loan payments, or helping them rebuild their credit – they should always know that their best interest is our best interest.
Simply put…we’re not here to make money, but to help our members make better use of theirs. We work hard to live up to that every day.
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