Qualstar Credit Union

This member came into the branch back in August and we started talking about him making his payments on time so he is on track to upgrade out of his Gateway Line of Credit to save some money and help build positive credit. He said he really didn’t think we would even consider upgrading him…

I helped this member in the Redmond branch with a large cash withdrawal, and noticed his Visa Gold credit line was recently increased. When I asked if he saw the notification of the increase that we sent him in November, he said he had no idea. I asked if he had any other credit cards out there with balances, and he said, “I think I have a few small ones.”