This member called us to get pre-approved for an auto and while processing her application, I noticed she had quite a bit of unsecured debt. In fact, she had over $20,000 in other credit cards, an interest only HELOC, some student debt, and a first mortgage she was paying almost 7% on! She was a perfect candidate for our FastTrack home loan.
This member stopped by the Federal Way branch on Friday to refinance his auto loan in order to reduce his payments and save some money. While processing his application I saw he had other high rate loan and credit card balances, and knowing he was committed to saving money I mentioned the benefits of our two Visa Credit Cards. He said, “You’re right, but I do not want to do anymore work.” I told him I would take care of everything
When this member called in and asked for her balances, I made sure she knew how awesome our Mobile Banking App is for account info. and all of the other features it offers. After we finished getting her set-up with online access, I asked if she had any credit cards with balances that might be good to do a balance transfer with 1% rebate to her Qualstar Visa credit card and she said, “Yes.” I let her know we may be able to save her some money