Online Banking Deletion Policy Qualstar Online Banking Account Deletion Requests

Welcome to Qualstar Credit Union's Online Banking's account deletion policy page. Below are detailed steps on how to proceed with any requests to delete your account and information on the data removed and retained during this process.

Steps to Request Account Deletion from Online Banking

Contact us to request that you would like to delete your digital banking account by any of the methods listed below:

  • Send us a Secure Email from Mobile or Home Banking
  • Call us at 1-800-848-0018
  • Mail at: PO Box 3050 Bothell, WA 98041-3050

Data Deletion from the iPhone/Android App

When you request the deletion of your account, the following data will be deleted:

  • Personal Information: All personally identifiable information such as your name, email address, and phone number.
  • Transaction History: All records of your financial transactions within the app.
  • App Usage Data: Any data related to your interactions and usage of the Qualstar Credit Union app(s).